Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. Processes Credit card withdrawals through the Game Cash system. Maintains a clean, well-organized work area and environment. Participates in and attends meetings as requested.Ĭompletes Currency Transaction Reports as required by law.Ĭonducts “Verifications” (doubles) to ensure the accuracy of transaction being paid. Prepares and completes all job-related paperwork as approved in the internal Control Submission.Īssists with the NRT kiosk as needed in relation to emptying or filling the units. Verifies previous count sheet from assigned bank, or, if window, count sheet from the Main Bank.Ĭounts down bank or window at end of each shift and reconciles to the Cage accountability.Įnsures that all key control procedures are executed according to established guidelines.Įnsures that contents of the banks are organized so they can be readily counted at shift changes. Pass out entry forms for promotions, answer questions, answer phone, and perform miscellaneous other tasks as assigned by Casino Marketing.
Promote rewards program to include educating guests on benefits, signing guests up for cards, re-issuing cards, data entry, and account look-ups. Operates assigned bank or window according to procedure. Cashes chips and redeems players' winnings for cash.
